I applied online. The process took 2+ months. I interviewed at Air Canada in Nov 2016
Interview
In early October I applied for the Bilingual FA position based out of Vancouver based on the fact that I love AC, I am fully trilingual and my work experience is all related to customer service. Upon submitting the application online, I was immediately requested via email to complete a video recorded interview in French and English.
In early November I received a phone interview in French and English from an AC rep in Montreal. She asked various work experience related questions and asked me to complete an online assessment within 72 hrs, a language assessment of my mother tongue the next day and a French and English language assessment two days after that.
At this point I asked what to expect, as the next step and the lady said she was a third party company only doing assessments for AC therefore she had no idea.
I am wondering if anyone else in Vancouver has more info on what and when the training would start and what the next step in the hiring process will be after completing these language assessments?
Fair but alot of questions. Be prepared with many scenarios that demonstrates customer service and your ability to react to emergencies. Being friendly and dress appropriately is also very important
The interview process comprises an initial group meeting with all applicants, followed by a concise overview of Air Canada. Subsequently, the larger group will be segmented into two or three smaller units for individual interviews. These interviews are designed to assess your interpersonal skills, cognitive processes, and professional bearing. You will be presented with a scenario for discussion, followed by a video analysis focusing on a flight attendant's actions, requiring you to evaluate their appropriateness.
It was a great experince doing an interview, even though I didn’t make the cut during the last interview for Air Canada. Overall it was a great journey. It does bring my hopes up because I lasted till the finals.
