I applied through a recruiter. I interviewed at Amazon in May 2021
Interview
Application then skills test, I was then contacted by a recruiter and had a screening interview. I am currently preparing for the Amazon Loop interview. I am yet to have the final interview so please disregard that I didn't get an offer.
Interview questions [1]
Question 1
Tell me about a time when you disagreed with the direction of your team or team member and what was the outcome?
The interview was largely centered around Amazon’s Leadership Principles, which guided almost every question throughout the session. Rather than focusing on technical skills, the interviewer dug deeply into how I think, take ownership, solve problems, and collaborate with others in ambiguous or high-pressure situations.
I had four rounds of interviews, each 45 minutes. The interviews consisted of behavioural questions. Each interviewer focused on different Amazon principles, so make sure you know those. Use the STAR method to answer the behavioural questions.
Interview questions [1]
Question 1
Tell me about a time you used customer feedback to change the way you worked
Account Rep will firstly go through a phone screen for 45 minutes, then if passed, they will be moved to the onsite stage, where they will have 4 interviews, which will be focusing on the situational questions
Interview questions [1]
Question 1
Tell me about a time when you had a difficult interaction with a customer