The entire process took about two weeks. Most of the process was done via email. I had to take two online assessments. One involved customer service scenarios. One was a personality test. The personality test took 45 minutes. I had a pre-interview over the phone on one day and an actual interview over the phone the very next day. The interview was scheduled at two but they did not actually call until five. Be prepared to wait for a bit.
Interview questions [1]
Question 1
1.Name a time when you used good listening skills.
2.Name a time when you went above and beyond your job requirements.
I applied online. I interviewed at Amazon (Noida) in May 2026
Interview
The interview process included an assessment and if you qualify for the assessment, a direct video based interview will be scheduled. They mainly observe the body language, patience, keeping their camera off mostly and with some simple question.
Interview questions [5]
Question 1
Introduce yourself and your educational background
It was an informal telephone interview where they ask casual questions and provides time to ask them questions regarding the job. If all is fine, they will offer you to sign the contract and will tell you an approximate start date.
Interview questions [1]
Question 1
Can I stand for long hours in a fast paced work environment?
“Amazon is known for its customer obsession and global impact. I want to be part of a company that values innovation and customer satisfaction. This role allows me to contribute directly by solving customer problems and ensuring they have a great experience.”
Interview questions [1]
Question 1
“I enjoy helping people and solving their problems. This role allows me to use my communication and problem-solving skills daily. I find it rewarding to turn a customer’s issue into a positive experience.”
