I applied through an employee referral. The process took 2 months. I interviewed at Amazon (Tempe, AZ) in Mar 2022
Interview
30 minute phone interview, very low key and informative. Asked about my past experiences and work history. I can’t stress how relaxed it was and nerves were gone within seconds.
Other Escalation Specialist Interview Reviews for Amazon
I applied online. The process took 2 weeks. I interviewed at Amazon (Milan) in Mar 2022
Interview
First interview with hiring manager (L6), about your previous experiences and focused on STAR method. It is recommended to structure every answer in this way. Numbers, percentages, contributions in a way that you can highlights your actions/improvements and the impact on business
Interview questions [1]
Question 1
Tell me a time when you had to use data to unveil low performance and how you present it to your managers?
It was a good interview. The person that was supposed to be my manager shared his experience within the company, explained the role I was interviewing for, and asked me some role related questions.
Interview questions [1]
Question 1
They asked me to share an experience I had with a rude customer and what was the outcome.
