I applied through an employee referral. The process took 2 weeks. I interviewed at Amazon (Munich, Bavaria) in May 2022
Interview
The interview process is based on the Leadership principles, There are many examples of questions you can find on internet, usually you are asked 2 questions per Leadership Principles and about 2 Leadership Principles. You should be replying using the STAR method. The number of round of interviews depends on the level of seniority you are applying for. Usually L4 is 3 interviews.
Interview questions [1]
Question 1
ell me about a time you knew you couldn’t do everything the client wanted. How did you prioritize, and what was the outcome? Give me an example of a time things went very poorly in a customer interaction or when delivering a service or product. How did you try to make things right? In your experience, what makes some customers especially difficult to manage while others are easier? Tell me about a time you chose to apologize for doing something wrong, even though you weren’t 100% sure it was your fault.
Versant was the first round, from what I remember. Then it was a face to face round of interview with a senior manager. He asked about previous retail experiences, questions about how to keep a customer happy and retian the customer.
Interview questions [1]
Question 1
They asked about my worst retail shopping experience and how it could have been better
Great management, it was a walk in drive and the HR team was able to manage everything well. Enjoyed the process.
All the best to everyone going for the interview.
fairly easy. phone then hiring manager. took a few weeks to hear back and didn’t get the job unfortunately. i will keep trying! amazon is a great company and i think i just need a bit more experience.