I applied online. The process took 1 week. I interviewed at Amazon (Noida) in Jan 2020
Interview
It is not easy one. You need to be proficient in English and must be more of a human to handle the customers. Amazon hires 3 people out of 100. So you need to be best of best
Interview questions [1]
Question 1
What are the qualities of an ideal customer care person
Versant was the first round, from what I remember. Then it was a face to face round of interview with a senior manager. He asked about previous retail experiences, questions about how to keep a customer happy and retian the customer.
Interview questions [1]
Question 1
They asked about my worst retail shopping experience and how it could have been better
Great management, it was a walk in drive and the HR team was able to manage everything well. Enjoyed the process.
All the best to everyone going for the interview.
fairly easy. phone then hiring manager. took a few weeks to hear back and didn’t get the job unfortunately. i will keep trying! amazon is a great company and i think i just need a bit more experience.