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      Cloud Support Engineer Interview

      Oct 24, 2024
      Anonymous employee
      Auckland, Auckland
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied through a recruiter. The process took 2 months. I interviewed at Amazon (Auckland, Auckland) in Sep 2024

      Interview

      I was contacted by an Amazon recruiter to apply for the role. Once I applied, the recruiter contacted me to guide me through the process step by step. The interview comes in 4 steps: 1. Online assignment (no time limit ~approx. 60min, work simulation, work styles, technical competency) 2. Phone Interview (60min, technical) 3. Video conference (4 x 60min, scenario based leadership principle and technical assessment) I had multiple meetings with the recruiter and they were very helpful in preparing me for each step. However I heard that the treatment depends on the demand for the role. While the interview was fairly straightforward, it would be wise to be overly prepared for the Amazon leadership principle scenario questions at Stage 3 so that you do not pick the wrong choice of words or lackluster examples. I was told that many experienced interviewers fail because their examples fell short from meeting Amazon's high requirement of upholding their leadership principles.

      Interview questions [1]

      Question 1

      Tell me about a time when you were not able to meet a customer's expectations. How did you deal with it and what was the result?
      Answer question
      3

      Other Cloud Support Engineer Interview Reviews for Amazon

      Cloud Support Engineer Interview

      Mar 16, 2026
      Anonymous Interview Candidate
      Texas City, TX
      Declined offer
      Positive experience
      Average interview

      Application

      I interviewed at Amazon (Texas City, TX)

      Interview

      The interview was smooth. Recruiter reached out with an invitation to an online assessment, then a phone interview 1 hour and interview loop scheduled after that. It had 4 rounds

      Interview questions [1]

      Question 1

      Depends on the domain of the role. I had Networking domain, so most questions were on Linux and troubleshooting.
      Answer question

      Cloud Support Engineer Interview

      Dec 3, 2025
      Anonymous Interview Candidate
      Bengaluru
      No offer
      Positive experience
      Average interview

      Application

      I interviewed at Amazon (Bengaluru)

      Interview

      It was difficult , questions about os and computer network and one easy coding question , the coding question was prime number question, also asked behavioural questions which are to be answered in STAR format

      Interview questions [1]

      Question 1

      Qns on cn and os
      Answer question

      Cloud Support Engineer Interview

      Oct 7, 2025
      Anonymous employee
      Ashburn, VA
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. The process took 3 weeks. I interviewed at Amazon (Ashburn, VA) in Sep 2025

      Interview

      There were 4 interview phases. The first one was personality based and generic, the following were all technical with different individuals. It was a standard interview but I’d say you get brownie points for knowing their leadership principles.

      Interview questions [1]

      Question 1

      What are the differences between UDP vs TCP protocols?
      Answer question

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