I submitted my resume online and after two weeks I was contacted by a recruiter. After a short interview with them, I had an in depth interview with a Senior Manager. I was then invited to American Express to meet with another Senior Manager and VP. In person interviews were 30 minutes long and one after the other at headquarters. I reached out to the recruiter to inquire about the position after my interview. I never heard back and then received an automated email notifying me the position had gone to another candidate.

The overall interview process felt like a complete waste of time. There was no clear communication from HR, and the process was vague, delayed, and impacted by multiple internal updates. It felt like they were keeping candidates in the pipeline rather than actively hiring. The process included multiple stages: an HR screening, a panel interview, and a director interview. Most of the questions were focused on my past experience and competencies, but some questions were repetitive across rounds. The entire process took months to complete, and HR was not very responsive during this period. Overall, the interview process could be much more structured, transparent, and faster.