I applied through other source. The process took 1 day. I interviewed at Arvato (Sacramento, CA) in Dec 2008
Interview
I initially submitted my resume through careerbuilder online. I was contacted for an interview within a couple of days. During the interview, which was with the manager of the location, I felt that I answered all the questions honestly. Communication between us was good. We agreed that I was fully qualified for the position and she would contact me by the end of the week. I did not hear from her by Monday so I called and left at least three voicemail messages over a period of four days. She finally called me back to let me know she had chosen someone else.
Interview questions [1]
Question 1
Describe a time when you had an irate customer and what the outcome of the situation was.
Straight forward, online and in person. Usual on site visit with more questions. Nothing too challenging. Usual CSR questions - tell us about a time, tell us about etc Then a site tour
Easy and straight forward interview. Standard questions. No test or assignment to do. Interview took 30 mins in total approx. More like a one to one conversation with team manager.
I applied online. The process took 2 weeks. I interviewed at Arvato (Hannover) in May 2023
Interview
Alles lief wirklich super! War das beste Verfahren, dass ich durchlaufen bin. Es gab 2 Gespräche. Ein kurzes Video Interview mit Abteilungsleiter und HR und dann persönliches Gespräch. Ich wurde sehr freundlich empfangen und die Gesprächspartner waren sehr gut vorbereitet. Ich habe mich als Bewerber ernst genommen gefühlt. Rückmeldung war auch sehr respektvoll, freundlich und man wurde stets auf dem Laufenden gehalten bezüglich des Standes. Alle Zusagen wurden eingehalten. Die Stelle und die Aufgaben wird klar kommuniziert.
Interview questions [1]
Question 1
Fragen zum CV, persönliche Fragen allgemein, warum Arvato, Stärken/Schwächen und paar Aufgaben, die man lösen sollte.