Standard interview questions. They ask if you have tech knowledge but it is a plus and not required. Overall the job is more customer oriented than technical but they are more than willing to teach.
Application
I applied online. The process took 1 week. I interviewed at Best Buy in Jan 2025
Interview
Just a list of customer service oriented questions with some personal experiences as well as general scenarios. It was fairly quick and easy with no real technical questions asked for this role.
Interview questions [1]
Question 1
A customer needs a repair done before they leave for a trip the next day but the required repair cannot be done in that timeline. How would you handle the situation at hand?
it was a very interesting interview, we talked about hitting sales goals and other things. the interview went very smoothly and i ended up getting the job which was nice
The interview process is first conducted virtually, then you are invited to an in-person interview. All in all, this is a quick process and things go quickly. Filling out thirty words.
