I applied online. The process took 4 weeks. I interviewed at Bizzabo (Montreal, QC) in Jul 2023
Interview
The interview process was long, but it happened very fast. There were 5 interviews in total, one of them being a recorded presentation. The recruiter was extremely quick with feedback and next steps - I never had to wait more than 1 day to hear back from her. The feedback was nice to have, it reassured me that things went well. Also, she was great at answering my questions (outside of the interview process). Overall this was the fastest process I have gone through for interviews, even though it required many steps and effort.
Interview questions [1]
Question 1
The event industry has its fair share of escalations that the CSM has to be responsible for. How do you handle urgent requests? Give an example of one time you handled an escalation and what the outcome was.
I applied through an employee referral. The process took 2 weeks. I interviewed at Bizzabo
Interview
4-5 interviews with an assignment
Interviewed with HR, the hiring manager, Director of Customer Success, a peer interview, and the SVP of Customer Success
Was a very smooth process and the HR team was in communication every step of the way
Interview questions [1]
Question 1
What involvement did you have in your customer’s lifecycle?
I applied online. The process took 2 weeks. I interviewed at Bizzabo (Montreal, QC)
Interview
One of the best interview processes I've been been through. Fast communication! The recruiter kept me updated throughout with only a day or two between emails. The only downside is that I had asked for feedback when I was not given an offer and was met with vague reasoning.
- First-round video interview with a TA specialist
- Second-round video interview with Director
- Third-round video interview with would-be Manager/Supervisor
All within two weeks!
Interview questions [1]
Question 1
*Very* specific scenario questioning during the second round interview - wish I could remember one!
