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      Books-A-Million

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      Related searches: Books-A-Million reviews | Books-A-Million jobs | Books-A-Million salaries | Books-A-Million benefits
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      Bookseller Interview

      Jul 6, 2016
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 5 weeks. I interviewed at Books-A-Million in Jun 2016

      Interview

      They took the interviewing/hiring process pretty slow. After each step, it took them about a week to process it. After submitting my application the first time, I waited almost a month before I got offered an interview. There were two interviews total, the first one being a group interview. There were about six people in my group. We interviewed in the middle of the store with customers walking around us and everything, which I found kind of odd, but I didn't mind much. He asked pretty basic questions, going around the circle. Things like availability, a positive/negative customer experience we had, whether we had experience in retail before. At the end, he explained expectations of the job, that selling discount cards and magazine subscriptions was an extremely important part of the job. I was invited back for a second interview, which, to my relief, was one on one. It was a different manager, and he asked me essentially the same questions that were asked in the first interview. It was very casual and relaxed. The whole thing only took about 15 minutes, and I'm pretty sure it only took that long because I asked him more questions than he asked me, which I think he liked. If you show interest and excitement about the position, even if you fake it or if you just need money, you'll probably get hired. Judging by the people who work there, they seem to hire people who are very extroverted, friendly, and easy to talk to. After that interview, it took a little over a week before I got offered the position, and about four days after that to get brought in to fill out the hiring paperwork.

      Interview questions [5]

      Question 1

      Have you ever worked in retail before?
      1 Answer

      Question 2

      Why should we hire you over everyone else we're interviewing today?
      1 Answer

      Question 3

      Tell me about a negative situation you had with a customer and how you turned it around.
      Answer question

      Question 4

      Tell me about a time you provided excellent customer service.
      Answer question

      Question 5

      What does customer service mean to you?
      1 Answer
      1

      Other Bookseller Interview Reviews for Books-A-Million

      Bookseller Interview

      Nov 13, 2025
      Anonymous Interview Candidate
      Mobile, AL
      No offer
      Negative experience
      Easy interview

      Application

      I interviewed at Books-A-Million (Mobile, AL)

      Interview

      I showed up, gave them my name, and seemingly no one even knew I had an interview. I sat for around 30 minutes waiting on someone to finally show up.

      Interview questions [1]

      Question 1

      If you were confronted by an angry customer, how would you deal with that?
      Answer question

      Bookseller Interview

      Apr 11, 2025
      Anonymous employee
      Waynesboro, VA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Books-A-Million (Waynesboro, VA)

      Interview

      It was a quick phone call and was very easy, casual conversation. Questions focused on background and interest in working at the store and knowledge of stock management. I also went in person to discuss further.

      Interview questions [1]

      Question 1

      What is your interest in books and bookselling.
      Answer question

      Bookseller Interview

      Oct 3, 2024
      Anonymous employee
      Sterling, VA
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Books-A-Million (Sterling, VA)

      Interview

      Know about books. Don't wear jeans. Store has closed so you probably won't get hired here now. Expect to be asked about sales skills and customer service skills and literacy skills.

      Interview questions [1]

      Question 1

      When can you start here?
      1 Answer

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