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      Financial Service Representative (FSR) Interview

      Dec 5, 2024
      Anonymous employee
      Halifax, NS
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 days. I interviewed at CIBC (Halifax, NS) in Sep 2023

      Interview

      Pretty straightforward. The interview was in two stages. Pass the first interview, and move to next stage and the recruiter was very hospitable. The interview felt like a conversation. Expect general interview questions for the first stage and more role inclined questions for next stage.

      Interview questions [5]

      Question 1

      Why do you chose CIBC
      Answer question

      Question 2

      How do you handle pressured situations
      Answer question

      Question 3

      Role play attending to a client calling to make an inquiry
      Answer question

      Question 4

      Tell me one time you went above and beyond for a customer
      1 Answer

      Question 5

      Tell me about your self and your work experience
      Answer question

      Other Financial Service Representative (FSR) Interview Reviews for CIBC

      Financial Service Representative (FSR) Interview

      Nov 13, 2025
      Anonymous Interview Candidate
      Markham, ON
      No offer
      Negative experience
      Average interview

      Application

      I interviewed at CIBC (Markham, ON)

      Interview

      1. why cibc 2. what makes you a good fit 3. a time where you went beyond 4. how much do you know about our product 5. how do you encourage yourself

      Interview questions [1]

      Question 1

      1. why cibc 2. what makes you a good fit 3. a time where you went beyond 4. how much do you know about our product 5. how do you encourage yourself
      Answer question

      Financial Service Representative (FSR) Interview

      Jun 11, 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. The process took 1 week. I interviewed at CIBC in May 2025

      Interview

      Asked a fee generic questions such as “Tell me about a time you had to deal with a dispute/difficult customer”, “Tell me about a time you exceeded expectations”. Then the interviewer just asked about my experience.

      Interview questions [1]

      Question 1

      Tell me about a time you exceeded expectations.
      Answer question

      Financial Service Representative (FSR) Interview

      Apr 5, 2025
      Anonymous employee
      Regina, SK
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at CIBC (Regina, SK)

      Interview

      The entire process was smooth, and the interview was conducted virtually. A few days after the interview, an offer was presented. The interview lasted for fort-five minutes to about an hour.

      Interview questions [1]

      Question 1

      Seek and find, scenario based question
      Answer question

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