Policy Service Representative applicants have rated the interview process at CNA with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 56.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Policy Service Representative roles take an average of 32 days to get hired, when considering 8 user submitted interviews for this role. To compare, the hiring process at CNA overall takes an average of 26 days.
Common stages of the interview process at CNA as a Policy Service Representative according to 8 Glassdoor interviews include:
Phone interview: 23%
One on one interview: 23%
Drug test: 23%
Background check: 15%
Group panel interview: 12%
Skills test: 4%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 weeks. I interviewed at CNA (Reading, PA) in Jan 2012
Interview
A team of 7 interviewed me asking behavioral based questions. I generally interview well and this was my toughest interview yet. One person would ask a question and depending on how I answered there would be a follow up question.
Interview questions [1]
Question 1
How have you handled difficult customers in the past?
I applied online. The process took 3 weeks. I interviewed at CNA
Interview
After application a recruiter called and set up a phone interview. Then there was a 2:1 in person interview with the supervisor and manager. After receiving a job offer I then needed to submit to background check and drug screening.
I applied online. The process took 4 weeks. I interviewed at CNA (Chicago, IL) in Oct 2015
Interview
I applied online. The process took 2 weeks. I interviewed at CNA (Chicago, IL) in October 2015.The interview process was a phone screen by the Talent Acquisition Rep. Then a interview set up by HR with the Director and Manager. One asked questions related to my resume and the other went over the job in details.1 week later w/ offer. I was given a few days to get drug testing done with a email from HR to get new hire paperwork in. Three days later my background cleared with drug testing and was give final welcome letter from HR.
Interview questions [1]
Question 1
Why CNA Insurance? What are your strengths and weakness? If offered a position with CNA where would you like to be in a couple years?
I applied through a staffing agency. The process took 3 weeks. I interviewed at CNA in Oct 2015
Interview
6 questions. Not very useful. Basically wanted me to know how difficult the job was by answering questions that I never asked. Two people interviewed me and they were courteous but they were not realistic as to what my resume showed in comparison to what the job required.
Interview questions [1]
Question 1
Tell me about a time you used multiple systems at once