CNA Reviews | Glassdoor

CNA Reviews

Updated October 7, 2017
537 reviews

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3.1
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CNA Chairman and Chief Executive Officer Dino Robusto
Dino Robusto
38 Ratings

537 Employee Reviews

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Pros
  • I experience a drive toward inclusion of all employees and a HR department that works to provide the best work life balance it can offer (in 54 reviews)

  • good benefits, i like the team i work with (in 34 reviews)

Cons
  • Work life balance could improve (in 23 reviews)

  • Limited flexibility to work from home (in 9 reviews)

More Pros and Cons

  1. Helpful (1)

    "Solid insurance company. Strong values, upward velocity."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Underwriting Consultant in Nashville, TN
    Former Employee - Underwriting Consultant in Nashville, TN
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at CNA full-time (More than 5 years)

    Pros

    Management values employees. Flexible work arrangements. Focused goals. CNA knows where it wants to be in the next 5 and 10 years. They are building products for the future.

    Cons

    Technology. Ease of conducting business. Staffing resources. Management has clear goals for the company but the resources for achieving those goals were not in place when I departed.


  2. "Great company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at CNA full-time

    Pros

    I’ve worked at CNA for more than 11 years. There are opportunities but you have to network with the right people.

    Cons

    The pay could be better.

    Advice to Management

    Pay attention to your hardworking employees.

  3. "Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends

    I worked at CNA full-time

    Pros

    Great work life balance, good bonuses in good years

    Cons

    Older leadership, new C-suite should improve that


  4. Helpful (1)

    "Look Elsewhere If You Don't Want To Be Disappointed"

    StarStarStarStarStar
    Current Employee - IT Professional in Chicago, IL
    Current Employee - IT Professional in Chicago, IL
    Doesn't Recommend

    I have been working at CNA full-time

    Pros

    The people here are very experienced and knowledgeable in their field. With the company being as old as it is, they have/had great employee retention so you have tons of people who have been here for decades and are a wealth of knowledge.

    Cons

    The IT org is changing its structure completely with little to no communication about their vision. There have been waves of layoffs with no reasoning and no sympathy for employees who ask "why?" The culture is so stuffy and extremely corporate, if you want any kind of an engaging day-to-day experience, CNA is unfortunately not for you. I have experienced a strong "heads down and work" attitude with no value put on forming any kind of personal friendships with the people around you. There's no such thing as an employee experience within IT- other BU have fun, sponsored activities to get everyone together and to get to know one another but that is 100% unheard of here. The company is trying to brand itself as a new, hip, innovative company that is willing to change and adjust to the needs of their employees but I have yet to see even one example of this. The executives point fingers at employees and make claims like "why am I the only one who is looking to cut costs around here, why don't any of you push back on our MSPs?" without spending one day in our shoes. And I know that because if they did spend any time around here, they'd know how hard people work and how there are individuals who are working their butt off to make a difference and help the company as best as they can. Upper management is just too arrogant and self-absorbed to see that. Then we get told that we need to have more "passion" and a willingness to see the company do better, that this is a team effort and upper management cannot do it alone. All I have to say is passion is earned, it doesn't just come with a title.

    Advice to Management

    Don't forget that we are not just check boxes on a piece of paper- we are people. If you want loyal employees, show some loyalty and respect in return.


  5. "Poor Culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - IT Analyst in Chicago, IL
    Current Employee - IT Analyst in Chicago, IL
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at CNA full-time (Less than a year)

    Pros

    Brand new building coming summer 2018, health benefits, salary

    Cons

    Poor culture!!!!!!!!!!! Doesn't invest in employees whatsoever.

    Advice to Management

    Make smarter decisions


  6. "CNA Financial Corporation"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook

    I have been working at CNA full-time (More than 3 years)

    Pros

    Annual salary is very competitive

    Cons

    Management is always critical of employees and never encouraging or supporting

    Advice to Management

    Stop micro managing employees, set realistic achievable goals


  7. "Underwriting Director"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at CNA full-time

    Pros

    Work life balance is good

    Cons

    Lack of cohesive strategy

  8. "Not so satisfied"

    StarStarStarStarStar
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at CNA part-time

    Pros

    If you like insurance domain then there is a lot of learn here about data science in insurance industry. Most of the co-workers are either Phds or highly experienced in data science.

    Cons

    However, most of the analytics practices here are into traditional statistics (GLM, Univariate anlysis, etc). They do not use most machine learning techniques.


  9. "Good company overall but very few IT opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend

    I worked at CNA full-time

    Pros

    Great people to work with

    Cons

    Outsourced IT resulting in very few opportunities and mediocre ROI
    Very slow to take advantage of modern IT products and services


  10. "Previous employer"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    No opinion of CEO

    I worked at CNA full-time

    Pros

    The salary paid was decent

    Cons

    Technological opportunities exists. Restructuring without added value


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