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Dino Robusto
67 Ratings
Pros
"good people and work/life balance" (in 56 reviews)
"good benefits, i like the team i work with" (in 37 reviews)
Cons
"Work/Life balance can vary by department" (in 25 reviews)
"Limited flexibility to work from home" (in 10 reviews)
- Featured Review
Helpful (6)
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"Excellent culture"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at CNA full-time (More than 5 years)
Pros
if you work hard and perform you will be awarded. good culture . They are focusing on the right things: diversity, inclusion, people, customers.
Cons
IT issues.
Advice to Management
Keep focusing on diversity and inclusion
CNA 2018-05-25 14:16 PDT ![CNA Logo]()
"Very good experience until IT was outsourced."
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookNo opinion of CEOI worked at CNA full-time (More than 8 years)
Pros
Great people and culture. Work life bslance
Cons
Outsourcing of IT. Too much emphasis put on ideas from consulting firms.
Advice to Management
Realize all employees are not cookie cutter created and embrace/promote skilled resources.
CNA 2018-12-07 10:47 PSTHelpful (6)
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"IT Director"
StarStarStarStarStar- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookDisapproves of CEOI worked at CNA full-time (More than 8 years)
Pros
Excellent 401k plan and matching company %.
Cons
No support for employees. Talks about diversity and inclusion and the only change were to be able to wear jeans on Friday.
Constant layoffs. Leadership has not provided any direction. A number of leaders lack personality or empathy and have been known to actually holler at there employees.
Also, it is very difficult to attend seminars for additional training and exposure to new technology or receive college tuition.Advice to Management
Get to know your resources. You have lost a number of great employees due to ineffective management.
CNA 2018-11-21 14:37 PST![CNA Logo]()
"Great Place To Work"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI have been working at CNA full-time (More than 3 years)
Pros
Flexible work schedules, supportive management, good pay...everything needed for a well balanced work-life.
Cons
No branch on an island with servers bringing mai-tais to my beach based office?? Seriously though, all work has challenges, but if you have support, they work themselves out.
Advice to Management
keep up the good work.
CNA 2018-10-30 07:48 PDT![CNA Logo]()
"Claims Adjuster"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNeutral OutlookNo opinion of CEOI have been working at CNA full-time (More than 10 years)
Pros
Coworkers are great at CNA
Cons
Excessive work load and redundant inefficient work flow processes.
Advice to Management
Invest in personnel in claims dept if you truly want to provide excellent customer service.
CNA 2018-11-13 05:16 PSTHelpful (1)
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"IT Leaders are not professional"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNeutral OutlookApproves of CEOI worked at CNA full-time (More than 3 years)
Pros
New office in Chicago is nice.
Cons
Lots of good talent is leaving. IT has very old legacy applications and they are constantly choosing new outsourcers. No investment in people and systems. Morale is super low due to IT leaders who are more concerned about themselves. Poor culture.
Advice to Management
There is a reason great talent and people are leaving besides the ones you decided are mediocre and let go based on subjective analysis and perceptions. Learn to lead especially in IT.
CNA 2018-10-30 17:50 PDTHelpful (2)
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"Specialty Claims Unit is a Disaster"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNegative OutlookNo opinion of CEOI have been working at CNA full-time (More than 5 years)
Pros
Great people working very hard to overcome the lack of vision in management.
Cons
Management in specialty claims is consumed with trying to mandate uniform claims handling and cost savings. Unfortunately, upper management is not interested in hearing from those that are in the trenches and actually do the work. They have implemented several requirements that do nothing but bog down the few claims people that have not yet left. Because people have left and management has been unable to replace them fast enough, those that are left are forced to handle larger loads. That plus the newly implemented job requirements have made it all but impossible to meet expectations. This is a disaster in the making as it will only accelerate the loss of very seasoned and experienced staff, leaving new hires to try to navigate a miserable landscape. Good luck with that.
Advice to Management
Back off and stop micromanaging your staff. Hire great people (if they are foolish enough to come on board) and then get the heck out of their way and let them do the job you hired them to do. Management has nothing but misery to offer in their unnecessary requirements and mandated busywork. You complicate an already difficult job. Cost control is important, yes, but it is a cost of doing business. What you are mandating makes for stressed and unhappy people.
CNA 2018-11-16 14:22 PST![CNA Logo]()
"Director of Strategic Planning and Analysis"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
RecommendsPositive OutlookApproves of CEOI worked at CNA full-time (Less than a year)
Pros
Dynamic Environment, very smart colleagues, mission oriented. Had a gorgeous onsite world class gym, employees encouraged to use. Close to downtown Chicago landmarks, parks and shopping.
Cons
Areas are very siloed, hard to get information or make friends. Somewhat hierarchical, rigid culture.
Advice to Management
Morale, productivity and retention will improve with a more open, socially encouraging environment. Keep up the townhall meetings!
CNA 2018-10-09 08:04 PDTHelpful (1)
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"Well compensated for cleaning up outsourced IT's mess"
StarStarStarStarStar- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Doesn't RecommendNeutral OutlookNo opinion of CEOI worked at CNA full-time
Pros
Generous salary and PTO, somewhat flexible work arrangements. A vast majority of coworkers are friendly and talented.
Cons
IT is outsourced beyond belief and it causes major headaches for the skeleton crew left to man the ship. When people leave, they aren't replaced and their duties get dumped onto those still around. Multiple complaints over years about an employee to HR and nothing is ever done. No clear promotion ladder.
Advice to Management
Maybe everyone leaving over the last few months is a sign you should change things up?
CNA 2018-10-18 12:18 PDTHelpful (1)
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"new york, ny office"
StarStarStarStarStarI have been working at CNA full-time
Pros
good people and work/life balance.
Cons
lots of organizational shifts = stressful work environment at times
CNA 2018-09-19 20:11 PDT
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