CNA Reviews | Glassdoor

CNA Reviews

Updated February 5, 2019
620 reviews

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3.1
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CNA Chairman and Chief Executive Officer Dino Robusto
Dino Robusto
71 Ratings

Employee Reviews

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Pros
Cons
  • "Work/Life balance can vary by department" (in 25 reviews)

  • "Limited flexibility to work from home" (in 10 reviews)

More Pros and Cons

  1. Featured Review

    Helpful (8)

    "Excellent culture"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Underwriter in Dallas, TX
    Current Employee - Senior Underwriter in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CNA full-time (More than 5 years)

    Pros

    if you work hard and perform you will be awarded. good culture . They are focusing on the right things: diversity, inclusion, people, customers.

    Cons

    IT issues.

    Advice to Management

    Keep focusing on diversity and inclusion


  2. "Terrific company"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Commercial Underwriter in Lake Mary, FL
    Current Employee - Commercial Underwriter in Lake Mary, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at CNA full-time (Less than a year)

    Pros

    Great pay
    Awesome 401k match
    Terrific local management
    Very skilled underwriters
    Local Management open to suggestions to improve

    Cons

    Systems need upgrading, they are slow.

  3. "great client and job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Private CNA in Northglenn, CO
    Former Employee - Private CNA in Northglenn, CO
    Recommends
    Approves of CEO

    I worked at CNA full-time (More than 3 years)

    Pros

    good pay and a great boss

    Cons

    would like to be closer to home

    Advice to Management

    great supervisor and wonderful client


  4. "Former Employee"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at CNA full-time (More than 8 years)

    Pros

    Great team atmosphere and awesome benefits and compensation.

    Cons

    Annual layoffs and favoritism with promotions

    Advice to Management

    Focus more of retention and training and less on restructuring to lay-off good employees.


  5. "Decent workload, slow moving"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Neutral Outlook
    No opinion of CEO

    I have been working at CNA full-time

    Pros

    Nice work life balance, decent pay

    Cons

    slow movement, poor senior management


  6. Helpful (1)

    "Don't work here"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Chicago, IL
    Current Employee - Customer Service Representative in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at CNA full-time (More than 3 years)

    Pros

    I don't have anything positive to say

    Cons

    They will over work you
    They will have you doing other departments work
    The moral is extremely low
    The bonus is bogus
    They are finding every reason not to give a raise or a bonus
    The bonus is once a year
    The benefits are terrible
    The way you request pto is crazy. You have to request all of your time in November, before the new year.

    Advice to Management

    Stop being yes man/woman. Stand up for your team.


  7. "Senior in CFS"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Accountant in Chicago, IL
    Current Employee - Senior Accountant in Chicago, IL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at CNA full-time (More than a year)

    Pros

    Generous PTO/sick days/half days
    New building
    Performing well within industry
    Colloborative and structured environment

    Cons

    Lack of growth
    Politics
    Favoritism
    Initiative to cut expenses/staff
    Constant change
    Lack of transparency

    Advice to Management

    Offer more vertical growth versus horizontal. Stop with petty office politics, and give employees a fair chance for promotion. Reward staff accordingly and recognize/give credit when due.

  8. "Cna"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at CNA full-time

    Pros

    Good time off, & vacation

    Cons

    Not a lot of staff


  9. "Poor Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Client Specialist in Lake Mary, FL
    Former Employee - Client Specialist in Lake Mary, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at CNA full-time (More than 3 years)

    Pros

    good pay and benefits and decent work environment.

    Cons

    Management is clueless. They are trying to move everything to India that they can and the computer systems are so antiquated they break constantly and management won't invest in them. They purchased new phone system in the claims and customer service area and installed it when it did not work correctly from the get go and everybody had to deal with phone systems that would not allow you to transfer a call internally???? boy oh boy what a bunch of clueless idiots!!!!!!!!!!!!!!!!

    Advice to Management

    Quit and hire people who actually care about the employees.


  10. "Very good experience until IT was outsourced."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Datanase Analyst in Chicago, IL
    Former Employee - Senior Datanase Analyst in Chicago, IL
    Recommends
    Positive Outlook
    No opinion of CEO

    I worked at CNA full-time (More than 8 years)

    Pros

    Great people and culture. Work life bslance

    Cons

    Outsourcing of IT. Too much emphasis put on ideas from consulting firms.

    Advice to Management

    Realize all employees are not cookie cutter created and embrace/promote skilled resources.