I applied online. I interviewed at Capital Group (Irvine, CA) in Feb 2021
Interview
Applied on their website. Received email from HR the next day for phone interview, 30 minutes. A week later, had a 30 minutes virtual interview/warm up with HR rep again, followed by 1 hr virtual interview with 2 managers. About two weeks later, received call from HR with outcome of interview.
Interview questions [1]
Question 1
Give me an example where you went above and beyond when helping client?
I applied online. The process took 3 weeks. I interviewed at Capital Group (Irvine, CA) in Apr 2026
Interview
First was a Zoom interview w/ recruiter. If you move in then it's two in person interviews on the same day with different hiring managers. Standard STAR format questions. They give you a tour of the campus and offices to give you a sense of the working environment.
I applied online. I interviewed at Capital Group in Apr 2026
Interview
Recruiting screen. Invitation to interview came three business days after I applied. Pretty standard questions, the recruiter was nice and supportive. My only complaint was that they told me to reach out with questions and strongly implied I would be moving forward. After some time has passed I reached out with questions. Didn’t hear anything until I got an automated email telling me the position was filled.
Interview questions [1]
Question 1
Tell me about a difficult customer, how did you navigate the interaction and resolve the conflict?
They were quick to get back to me, I have my interview coming up so ill see how that goes! Hopefully I get an offer to work here:) it is quite a drive and wonder if it could be all remote as well