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      CarMax

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      Service Consultant Interview

      Feb 29, 2012
      Anonymous Interview Candidate
      Declined offer
      Negative experience
      Easy interview

      Application

      The process took 1 day. I interviewed at CarMax in Feb 2012

      Interview

      I recently applied for Service Consultant for the "Service repair Shop" of Carmax. From what Ive read its more or less a service writer position, I have 18 years experience in Service Management with 2 other major Auto Service company's.

      Interview questions [1]

      Question 1

      why did you want to work for Carmax?
      Answer question
      7

      Other Service Consultant Interview Reviews for CarMax

      Service Consultant Interview

      May 12, 2016
      Anonymous Interview Candidate
      Davie, FL
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 1 week. I interviewed at CarMax (Davie, FL) in Apr 2016

      Interview

      Filled out a long online application along with a 45-60 min dreadful Questionnaire. Received a call the next day for a quick over the phone interview setup questions.. Next step was a in person interview. Seemed like I scared them with me wearing a suit to the interview. I felt the whole time the manager seemed nervous that i would eventually take his job and he even asked me if I was sure I wanted this position with my background. They stated they arent like a regular car dealer and I told them thats what i liked about them.I think he felt I was over qualified. I told him I actually did and I;m not here to waste my time or yours. I was asked back to the next step which is a simulation of the drive interview that was a few days later. I again came back in a suit. I did the simulation and felt like i passed it with flying colors along with how there reaction was towards it. Anyway received a call that they decided to go with another person. I didn't bother to ask why. I truly feel they felt threatened. Oh Well wasn't meant to be.

      Interview questions [2]

      Question 1

      We dont up sell to customers. Are you ok with that?
      Answer question

      Question 2

      Are you sure you dont want to go work at a regular dealership. We are like a retail store. We arent like the other dealerships. You will make allot less money here at Carmax.
      Answer question

      Service Consultant Interview

      Feb 9, 2015
      Anonymous Interview Candidate
      Declined offer
      Neutral experience

      Application

      I interviewed at CarMax

      Interview

      One phone screen by a manager, the. A onsite interview with three different managers,then the next week was asked to do a simulation. The simulation is awkward without clear direction. They give u a sheet of paper to look at for like 10 min with policy's on it. Being that you haven't been trained or know what to expect this is extremely difficult. Also they take way to much of your time in the interview process.

      Interview questions [1]

      Question 1

      Behavioral
      Answer question

      Service Consultant Interview

      Nov 19, 2013
      Anonymous Interview Candidate
      Glencoe, IL
      Declined offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at CarMax (Glencoe, IL) in Oct 2013

      Interview

      Started off with a brief phone interview and then an in person interview with 2 manager. In person interview took about 1.5hrs and consisted of "tell us about a time that....." Type questions

      Interview questions [1]

      Question 1

      Lots of "tell us about a time that....." Type questions
      Answer question
      2