The Interview was formal and conducted first over the phone. The first interview was basic questions and then I was invited to interview over zoom and they asked basic questions to be expected. They were not too difficult.
I applied online. The process took 1+ week. I interviewed at Chase (Columbus, OH) in Aug 2013
Interview
The interview process was easy and hussle free. First i was contacted by a recruiter who went over basic job functions and to schedule an in person interview.The in person interview was very organize, i has interviewed by a total of three people.
Interview questions [1]
Question 1
Tell me a time you went above and beyond to help a customer.
Easy interview, spoke with managers and read some disclosures and asked questions about work history. they called back a few days later. it was very easy and lasted about 20 mins
Interview questions [1]
Question 1
They ask you to read disclosures to see if you can basically read properly.
I applied through an employee referral. I interviewed at Chase (Springfield, MO) in May 2017
Interview
I interviewed with one woman, who took me to an area with a cassette player. I listened to examples of phone calls in the department i was interviewing for, which took about twenty minutes. It was a rather long interview - about an hour and a half all together. She was very thorough and professional, without being too serious.
Interview questions [1]
Question 1
Give a specific example of when you displayed excellent customer service
