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      Customer Service Representative Interview

      Sep 22, 2016
      Anonymous employee
      Columbus, OH
      Accepted offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 3 weeks. I interviewed at Chase (Columbus, OH) in Feb 2012

      Interview

      Job fair that ended in a round robin of 3 different interviews. Prior to the interviews a job recruiter called me to ask some basic questions and to see if i was still interested in the job opportunity. Then set up a time for the round robin interviews.

      Interview questions [1]

      Question 1

      How do you handle a situation where a customer is very upset and angry?
      1 Answer

      Other Customer Service Representative Interview Reviews for Chase

      Customer Service Representative Interview

      Feb 7, 2024
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Chase

      Interview

      One interview. One question asked nothing nerve ranking for the interview. I was nervous at first but after all the interview preps and I relaxed. They help with getting you ready for the interview process that calms your mind a lot.

      Interview questions [1]

      Question 1

      Describe past experience from previous job
      Answer question
      3

      Customer Service Representative Interview

      Oct 12, 2022
      Anonymous Interview Candidate
      No offer
      Positive experience
      Easy interview

      Application

      I interviewed at Chase

      Interview

      Good. Very straight forward. No surprises This is really stupid. Not sure why I need to put 30 words down. I just want to use the site and this is really stupid
      4

      Customer Service Representative Interview

      Jul 10, 2021
      Anonymous employee
      Accepted offer
      Neutral experience
      Easy interview

      Application

      I interviewed at Chase

      Interview

      It was a simple interview and asked questions about how I handle angry customer and interactions. The only other questions they really focused on was regarding adhering to a schedule and timeliness.
      3

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