The process took 3 days. I interviewed at Citizens (Lake Wales, FL) in Jun 2010
Interview
I contacted the Human Resources email and she responded to me within an hour. I went for an interview with her within 3 days and she had me fill out an application. She told me she would speak with her branch manager and would step up another interview for the following day. I have not heard anything back yet. I really hope that all the reviews I read arent as bad as they are told. She told me that it was full time and that I would be able to move up quickly. I am worried now!!!
First you have to complete an online assessment, that once completed is valid for 6 months. If you passed the assessment they schedule an in-person interview at the branch where they ask questions about your education and experiences , to tell about yourself, also role play where you need to respond using the STAR method and its also good to do a little bit of research about the bank and the credit cards they offer.
Interview questions [1]
Question 1
Tell me about a difficult situation you had at your previous job and how did you handle it?
There were 2 interview processes which included one over the phone that asked generic questions and the other in person with the branch manager. Very smooth process and heard back within a week.
Interview questions [1]
Question 1
Customer service experience, what would I do in a difficult situation
Thanks for sharing your experience and for agreeing to join our team. Welcome to Citizens!
Application
I applied online. I interviewed at Citizens (York, PA) in Aug 2023
Interview
The interview process was hard for a teller position that wasn’t anything special. The interview was a bit rude. I was professionally dressed and have a degree in business yet she was short in wording and never got a call or email after.
Interview questions [1]
Question 1
What is a SPECIFIC situation where you mitigated risk?
