Customer Service Representative applicants have rated the interview process at Commerce Bank with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 62.7% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Commerce Bank as a Customer Service Representative according to 2 Glassdoor interviews include:
Background check: 17%
Group panel interview: 17%
Phone interview: 17%
Personality test: 17%
One on one interview: 17%
Skills test: 17%
Here are the most commonly searched roles for interview reports -
Easy interview. Meet with a team lead and then meet a few people and listen to some calls. Then met another leader. Then they call you with an offer. Laid back. Friendly.
Interview questions [1]
Question 1
What's one scenario where you had a difficult customer and how did you handle the situation.
The interview process was in three phases: position screening with TA, interview with 2 Managers, and interview with the team! TA was insightful from a high level over view of the position and meeting with the two managers helped provide a more granular day to day perspective of it!
Interview questions [1]
Question 1
They asked about my previous position, the challenges of it, and how they were overcame.