CSA - Customer Service Associate applicants have rated the interview process at Concentrix with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 65.6% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at Concentrix as a CSA - Customer Service Associate according to 3 Glassdoor interviews include:
Phone interview: 20%
Personality test: 20%
Skills test: 20%
Background check: 10%
IQ intelligence test: 10%
Other: 10%
One on one interview: 10%
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I applied through a staffing agency. I interviewed at Concentrix (New Delhi) in Jun 2018
Interview
During my interview I had 3 rounds in which they test your grammar, Voice and accent and the Ops. round. All the rounds were very properly taken without any issue and no difficulties in communication.
Over the phone initial interview, the questions are basic theyre just testing how well you speak in english. Avoid saing po and opo, research about the company and the position youre applying for.
Usually the hiring process goes like this
Appy-take the Exam-two rounds of Interview-Job Offer-Hired. It will take weeks for the hiring process since they need to attend other applicants as well.
Interview questions [1]
Question 1
Do they notify you immediately if you're passed or not?