Customer Service Representative applicants have rated the interview process at Concentrix with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 64% positive. To compare, the company-average is 65.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 11 days to get hired, when considering 543 user submitted interviews for this role. To compare, the hiring process at Concentrix overall takes an average of 12 days.
Common stages of the interview process at Concentrix as a Customer Service Representative according to 543 Glassdoor interviews include:
Skills test: 15%
Phone interview: 14%
One on one interview: 14%
Background check: 11%
Personality test: 11%
IQ intelligence test: 10%
Presentation: 9%
Drug test: 8%
Group panel interview: 5%
Other: 3%
Here are the most commonly searched roles for interview reports -
They are not a serious company at all ,I have been contacted by them by phone ,later they sent me an assessment to do , when I sent them . They said me to send CV to make an interview so I sent again . I haven't got a reply so after 5 days I contacted them to have a feedback , they said WITHOUT TELLING ME IN ADVANCE "Your interview is tomorrow at 12 pm " and I told them at that time I couldn't because I was working, they said "find a slot from 10 am to 1 pm "but I told them again my shift work from 8-14 from Monday to Friday so that I could after 2 pm or at weekend at any time, I have never received a reply again .
Interview questions [1]
Question 1
They contacted me by phone but later I never did the interview for the reasons I explained up
I interviewed at Concentrix (Cairo, Cairo Governorate)
Interview
It was okay. Got a phone call then got invited to do an English language assessment then an interview . It was easy. You get the usual questions in any customer service interview
Interview questions [1]
Question 1
Tell me about yourself and What are your strengths
I applied online. I interviewed at Concentrix (Curitiba)
Interview
Foi realizado online, com perguntas sobre sua disponibilidade, horário e sobre sua experiência profissional.
A entrevista foi bem dinâmica e rápida.
Te deixam bem a vontade e te tratam com acolhimento e respeito.
Very simple and straightforward. They were relaxed and easy to speak with. Had a fun time with guessing an item which was a kitchen appliance, this served as a base to a successful interview.
Interview questions [1]
Question 1
They asked if I had experience with troubleshooting different types of technical issues.