Costumer Service applicants have rated the interview process at Concentrix with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 33% positive. To compare, the company-average is 65.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Costumer Service roles take an average of 5 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Concentrix overall takes an average of 12 days.
Common stages of the interview process at Concentrix as a Costumer Service according to 3 Glassdoor interviews include:
Phone interview: 38%
Skills test: 25%
Other: 25%
Personality test: 13%
Here are the most commonly searched roles for interview reports -
I applied through a staffing agency. I interviewed at Concentrix
Interview
I would say it's a good interview. They have test to see if you suit the job position and English test. Overall is good. Not too hard but not too easy.
Interview questions [1]
Question 1
What skill you think that important for this position?
I applied online. The process took 1 week. I interviewed at Concentrix in Aug 2025
Interview
Did a AI test interview and never heard from them again. It was simple behavioral questions. Now waiting for another response it’s been a week. I saw some people got responses fast so we’ll see.
Interview questions [1]
Question 1
Name a time you struggled and how you overcame it.
Ein Vorstellungsgespräch beginnt typischerweise mit einer Begrüßung und Vorstellung beider Seiten. Danach folgt eine Vorstellung des Kandidaten, oft mit Fragen zu Erfahrungen und Fähigkeiten. Der Arbeitgeber stellt Details zur Stelle vor, gefolgt von spezifischen Fragen, z. B. zu Stärken, Schwächen oder Szenarien. Am Ende gibt es Raum für Fragen des Kandidaten, eine Besprechung der nächsten Schritte und einen Abschluss.
El proceso fue rápido: entrevista telefónica, prueba de inglés, entrevista final y validación técnica. Todo fue claro, considero que es un buen proceso para quienes están empezando en el mundo laboral. No necesitas mucha experiencia previa
Interview questions [1]
Question 1
Por qué estás interesado/a en trabajar con nosotros?
¿Tienes experiencia previa en servicio al cliente?
¿Cuál es tu disponibilidad horaria?
¿Tienes computadora propia y buena conexión a internet? (si es remoto)
¿Has trabajado desde casa antes?
¿Qué nivel de inglés tienes? (si el puesto es bilingüe)