I applied online. I interviewed at Convergys (Charlotte, NC)
Interview
Once you fill out the application and pass the assessment, you'll schedule an interview. It was a group interview of about 25 people. We did an assessment activity with a map. Then broke up into smaller groups to do a mock customer service activity.
I applied through an employee referral. The process took 1 day. I interviewed at Convergys (Manila, Manila) in Jun 2018
Interview
there are lots of steps for the interview process... there are 5 ways to be exact... there are written exams through monitors and oral exams in which you have to listen to the customer and understand their concerns
I applied in-person. The process took 1 day. I interviewed at Convergys (Mandaluyong City) in May 2017
Interview
The interview primarily focused on the individual's english skills. I cannot say that they were strict, as I noticed they were looking for individuals who exhume confidence. Initial interview was a group interview. I remember we were four during this phase. Only two of us were selected. Then, were given the practical exams and I.Q. test. Then, to the one on one interview.
Interview questions [1]
Question 1
They first asked me to introduce myself, and then asked about my educational and professional background.
