I applied online. I interviewed at Convergys (Gurgaon, Haryana) in Oct 2017
Interview
Interview was good. Easy questions, just an intro and experience. They have told about the company and the process and the thrif round was ops round where manager asked general questions
I applied in-person. The process took 3 days. I interviewed at Convergys (New Delhi) in Dec 2014
Interview
HR round
VNA
Operation
HR discussion/Salary negotiation
I was lied about the position and salary, make sure HR isn't concealing truth. They conceal more than they reveal specially HR.
Even if you are selected don't think you can't be fired. We were 24 people in my training batch and just 6 people could hit the floor. 10 people left while going through training process and 08 people were fired.
Interview questions [1]
Question 1
About your self?
Work experience if any?
Why CIS?
Why did you leave previous organization?
How would you diffuse an angry customer?
What are call etiquette?
I applied through a recruiter. The process took 3 days. I interviewed at Convergys (Pune) in Sep 2011
Interview
i was hired through a consultancy for convergys.After clearing all the rounds from the placement agency i was asked to sit for the last round which was going to take place in the company itself..there i went for my last roung of interview which i cleared as well...