Basic experience based questions. “Tell me about a time when…” They want actual personal examples of when you dealt with a difficult customer, coworker, etc. and how you dealt with it. Usually interview with at least two managers before being hired.

Pretty easy interview. Basic questions that aren't too hard to answer. If you do good, you will be invited back or have a 3rd interview on the spot. They'll usually go over some of the basic benefits and leave room for any questions you might have.