I applied online. The process took 2 weeks. I interviewed at Cox Communications in Jun 2017
Interview
Phone interview with recruiter followed by in person interview with store manager. Overall process took about two weeks. Very positive experience. Standard process. Offered the position within a week and accepted. Went through background and drug testing.
Interview questions [1]
Question 1
Tell me about a time you dealt with a difficult customer
I applied online. The process took 2 weeks. I interviewed at Cox Communications (Las Vegas, NV) in Nov 2017
Interview
After applying, a day later, the phone call arrive, it is a phone interview that takes about 30 minutes. Basic questions about your background and stuff. After that usually followed by a second phone call that will talk about in person interview. The interview process is actually pretty self explanatory, you have to answer in STAR format. They will address that in the phone interview
Interview questions [1]
Question 1
In a situation where upset customer is involved. How would you handle that situation(paraphrased)
The process took 4 weeks. I interviewed at Cox Communications
Interview
Phone interview and 2 in person interviews. The first interview went well all STAR format questions. The Second interview was exactly like the first one, and asked basically the same questions. Was hired about a month after the second interview.
Interview questions [1]
Question 1
Describe a time where you learned a new skill and how you used it