Cox Communications Interview Questions
Updated Nov 30, 2023
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Interviews at Cox Communications
Interviews for Top Jobs at Cox Communications
- Technical Support Representative (56)
- Customer Service Representative (31)
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- Inbound Sales Representative (20)
- Universal Home Technician (17)
- Solutions Specialist (13)
- Account Executive (12)
- Project Manager (12)
- Sales Representative (11)
- Intern (10)
- Retention Specialist (8)
- Business Analyst (8)
- Technical Support (7)
- Director (7)
- Tech Support (7)
- Financial Analyst (6)
- Retail Sales Representative (6)
- Technician (6)
- Manager (6)
- Account Manager (5)
- Sales Manager (5)
- Customer Service (5)
- Retail Sales Associate (5)
- Inside Sales Representative (4)
- Sales (4)
- Engineer (4)
- Human Resources (4)
- Sales Associate (4)
- Tech Support Representative (4)
- Uht (4)

Anonymous Interview Candidate
I interviewed at Cox Communications
The interview process was easy, however they pulled a bait and switch on me. I was interviewed for one position that I clearly qualified for. The person I interviewed with emailed me another position. After reviewing the role, I immediately knew that it was most likely a position that had high turnover as it was in a call center setting.
- Tell me about your technical experience.

Anonymous Employee in Baton Rouge, LA
I interviewed at Cox Communications (Baton Rouge, LA)
One interview and they used the STAR method. It was quick and straightforward. The process took about two weeks. A background and drug test is required. The training was about six weeks.
- Explain how did you handle your most difficult customer experience
What people are saying about Cox Communications
Got a burning question about interviews at Cox Communications? Just ask!
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Anonymous Interview Candidate in Atlanta, GA
I interviewed at Cox Communications (Atlanta, GA)
Interviewed with 3 people. Walked through my resume only for the one guy on the call to tell me what I did wrong with my intro. Answered some pretty dumb interview questions only for him to tell me what I did wrong on those. I carried myself professionally, and I know that I gave decent answers, so that was a bad sign from the start. The other two interviewers hardly talked at all (one literally didnt say a word and just glared at the camera like talking to me was the worst part of her day)
- Walk me through your resume

Anonymous Employee
I interviewed at Cox Communications
the interview was a very good process. well thought and well prepared and felt comfortable. it was honestly a very good process and indicator of management and culture in the company.
- What are LODs in Tableau

Anonymous Employee
I interviewed at Cox Communications
Great awesome exciting understanding I love the interview person they were very understanding and took it easy with me everything was smooth and sailing I’ll never forget it they are awesome awesome awesome
- Tell me about yourself ?

Anonymous Interview Candidate in Oklahoma City, OK
I interviewed at Cox Communications (Oklahoma City, OK)
Process was very streamlined. Had a phone interview followed by a Teams interview with potential supervisor and three other people. Long list of potential questions and scenarios presented beforehand to help prepare.
- How do you handle conflict with fellow employees?

Anonymous Employee
I interviewed at Cox Communications
3 interviews. 1 panel interview. It took about 3-4 weeks. They were transparent. Overall pretty average interview process. Pay was average for position title. Management was pretty good. Hybrid work environment.
- Star method questions were asked.

Anonymous Interview Candidate in San Diego, CA
I interviewed at Cox Communications (San Diego, CA)
be prepared for STAR questions, where they want examples to showcase your skills and experience. Some behavioral questions include talking about overcoming challenges, how you deal with a difficult situation, a time you helped developed someone.

Anonymous Interview Candidate
I applied through an employee referral. I interviewed at Cox Communications
had a great interview process until I never heard back. I made to the final round and all seemed promisingz I didn’t hear anything from the recruiter afyer two months even after following up. People were nice that I interviewed with
- Behavioral type questions. “Why this role?” “Tell me about a time when you..

Anonymous Employee in Las Vegas, NV
I interviewed at Cox Communications (Las Vegas, NV)
Interview process was worthless, painful, and not potentious to the job at all. Star format is the worst format for job interviews. Maybe use mixing up words and asking the same question 8 times with different variations.
- Tell me about a time
Cox Communications Interviews FAQs
Glassdoor users rated their interview experience at Cox Communications as 62.6% positive with a difficulty rating score of 2.88 out of 5 (where 5 is the highest level of difficulty). Candidates interviewing for Sales Trainer and Customer Service Representative (CSR) rated their interviews as the hardest, whereas interviews for Analytics Manager and Visual Designer roles were rated as the easiest.
The hiring process at Cox Communications takes an average of 21.21 days when considering 644 user submitted interviews across all job titles. Candidates applying for Visual Designer had the quickest hiring process (on average 1 day), whereas Network Engineer II roles had the slowest hiring process (on average 270 days).
Common stages of the interview process at Cox Communications according to 644 Glassdoor interviews include:
Phone Interview: 19.07%
Drug Test: 13.68%
Group Panel Interview: 12.85%
One on One Interview: 12.81%
Skills Test: 12.02%
Background Check: 11.29%
Personality Test: 6.54%
Presentation: 5.85%
IQ Intelligence Test: 4.61%
Other: 1.29%
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