I applied online. The process took 2 days. I interviewed at DICK'S Sporting Goods (Worcester, MA) in Sep 2014
Interview
They asked basic questions, based on behavioral responses. What I would do in a specific situation and how I responded to it. The interview itself took about a half hour to an hour max.
Interview questions [1]
Question 1
How would you respond to a customer that had a bad experience with the store?
I interviewed at DICK'S Sporting Goods (Niles, IL)
Interview
Very simple. One phone screen and then an in person interview with the floor manager. Overall very simple process and very few questions. Got offered the position during the second interview.
Interview questions [1]
Question 1
How would you approach customers looking for help?
I interviewed at DICK'S Sporting Goods (Austin, TX)
Interview
Very short - phone screen followed by an in-store interview. The questions were mostly centered on retail experience, customer service questions, and availability. The entire process took about 3 weeks.
It isVery easy. It is Super chill. It is Really good people. It is Easy to talk to. It is Not too formal. The manager was chill. The expectations were clear. It was not awkward at all.