I applied online. I interviewed at Delta Air Lines
Interview
I submitted my application on-line Sept 6 2917. I would recommend submitting a resume in pdf format with a preceeding cover letter as only a single uploaded document will be allowed. Immediately following submission of my application (which included answering some simple short questions) I received a link to complete an on-line "assessment" which took about 35-40 minutes. 9/15 I received a "reminder" invitation to complete a skype interivew. Careful! This invitation will come from a "HireVue" e-mail address so be on the lookout for it. (I must have missed my original Skype Video Invite). I completed the video interview on 9/19. Then on 9/25 I received an e-mail invitation to schedule a phone interview within two days. I was given several time slots to choose from and will do this two days from today!
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?