I applied online. The process took 1 day. I interviewed at Delta Air Lines (Atlanta, GA) in Sep 2010
Interview
There were two sessions, one in the morning and one in the afternoon. Everybody is in one room with current FAs and they were watching everything we do during free talk session. After that, we were divided into three groups and did reach test, watch video and interview in the small rooms. The interview was 2 to 1, two FAs and one candidate. The success was highly depends on who you talk with.
Interview questions [1]
Question 1
What do you do when you have a coworker who works slow pace?
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?