I applied online. The process took 3 months. I interviewed at Delta Air Lines
Interview
1. Filled out application on 8/16/18
2. Assessment
3. Invitation to video interview 10/2/18 (I recommend practicing speaking directly in front of a camera and writing your answers down prior to your video interview. You get to record your answers an unlimited amount of times but being prepared before hand helps a lot. Google and YouTube has great information in regards to getting prepared. Wear red lipstick (females) and minimal jewelry, have a clean plain background with good lighting, let your personality and confidence show and SMILE! A LOT)
4. Talent Assessment 11/2/18
5. Completed Talent Assessment 11/2/18 so I'm currently waiting for the next step which is a live video interview then face to face interview.
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?