I applied online. The process took 2 weeks. I interviewed at Delta Air Lines in Jan 2013
Interview
I applied online, and was interviewed twice by phone for the Portugues LOD position. I think Delta hires ASTA to do the interviewing until the F2F interview in Atlanta. I wasn't really prepared for the star question format, and I think that possibly many good candidates don't make it through the screening process for this reason. I now see that all you need to do is google, the Star format, rehearse well, and you will ace these online interviews, so next time around I will be ready.
Interview questions [1]
Question 1
What would you do if another employee was workinging slower than normal
It was very nerve racking so I would look online and kinda have an idea of how you would answer so you won’t feel unprepared . Star method is very important and try to look confident and polished.
I applied in-person. I interviewed at Delta Air Lines (Atlanta, GA)
Interview
it went really smooth and was a great experience. they really made me feel at home and I hope to get a call back soon. the questions were focused on customer service and brand identity.
Interview questions [1]
Question 1
tell us about a time you had to deal with a difficult coworker?
I applied online. I interviewed at Delta Air Lines (Atlanta, GA) in Jun 2026
Interview
Very straightforward interview process was not yet in person but doing an on demand video interview. Process was easy to follow and my nerves calmed down once I got into a flow it was only 5 questions that were past experience based.
Interview questions [1]
Question 1
Tell us about a time you went above and beyond for a customer.