I applied online. The process took 4 weeks. I interviewed at Delta Air Lines
Interview
1st interview is preliminary information about your passport, if you can agree to training for 8 weeks in Atlanta, Georgia, and what city you would be departing from if granted an employment offer. 2nd interview was question focused on situations of safety concerns, baggage regulations, and customer service. 3rd interview questions focused on how you would respond to different scenarios in order to examine your ability to abide by Delta rules and regulations but to also do it in a professional manner. Afterwards you wait to receive a yes or no to attend training.
Interview questions [1]
Question 1
You have to pay close attention to what the questions entail because the interviewer will go over Delta rules and regulations and proceed right into the scenario and question you are to answer
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
I applied online. I interviewed at Delta Air Lines (New York, NY)
Interview
I want to come here and say. The virtual ODVI is based on behavioral questions and situations practice your start method is very important easy and hard all at the same time.
Name a time when you held yourself in high standards. Name a time you didn’t follow rules but knew you at to something along those lines. I can’t remember exactly. But practice everyone. Star method best of luck to all. Keep trying don’t give up.
Interview questions [1]
Question 1
Name a time a customer complaint about you although customer is always right.
I applied online. I interviewed at Delta Air Lines
Interview
(odvi)For the ODVI they give you an unlimited amount of time to prepare before hitting record. Not sure if the camera is still capturing you while you are preparing for the question even though you didn’t hit record so be mindful of that
Interview questions [1]
Question 1
Please describe a time a change at work impacted your daily routine. Describe the steps you took to adapt as well as the outcome of those steps.
