I applied online. The process took 4 weeks. I interviewed at Delta Air Lines in Jan 2014
Interview
I applied online and 3 months later, I was called by a representative and underwent a phone interview. They asked me what I would do if an intoxicated person was asking for another drink, if a toddler was running up the isle when the fasten seatbelts signs were on, etc.
Interview questions [1]
Question 1
The question about being intoxicated on the plane. I wasn't sure if I should deny the passenger a drink. Turns out I should, since it's for everyone's safety.
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
I applied online. I interviewed at Delta Air Lines
Interview
(odvi)For the ODVI they give you an unlimited amount of time to prepare before hitting record. Not sure if the camera is still capturing you while you are preparing for the question even though you didn’t hit record so be mindful of that
Interview questions [1]
Question 1
Please describe a time a change at work impacted your daily routine. Describe the steps you took to adapt as well as the outcome of those steps.
It was very nerve racking so I would look online and kinda have an idea of how you would answer so you won’t feel unprepared . Star method is very important and try to look confident and polished.
