*Applied March 1st, 2014
*Received a call 1 week later for phone interview
*Received the 2nd call at the scheduled time and did second phone interview.
*2 hours later, got an invitation e-mail for video interview
*5 days after completing the video interview, received an e-mail invitation for f2f in Atlanta.
***F2F***
NOTE: Delta does NOT provide transportation from the airport. You will have to take a taxi, my cost was $15. They DO provide transportation back after the interviews are done at no cost to you.
About 50-60 people were there. When the time came, we went in groups of 10 to the building across the street where they were set to do interviews. (Groups of 10 because that was all that would fit in the elevator at once). Once everyone was in the new spot, everyone began mingling. They were playing music, several flight attendants and HR representatives were in the room, and were meeting people. The same as noted in the other reviews on here: they are watching everything and taking notes. SMILE, be professional, be personable, and have conversations. MINGLE.
They did their little dance number to a song (Happy) and then welcomed the group and separated us into smaller groups based off of letters on our nametags (A, B and C). Everything was done out of that room...there was no more changing buildings. One group did individual f2f interviews (1 candidate to 1 flight attendant and 1 HR rep), another group had "fireside chat", which was a Q & A session with a flight attendant while another flight attendant sat to the side and took notes on you (people taken out 2 at a time for reach test, jump seat test, photo and application file review during this one), and the last group went for a presentation on Delta as a company.
The f2f interview consisted of 6 behavioral based questions, similar to what other people listed. They use the STAR method, and they tell you about it before you are interviewed. Google it and LEARN it. They want DETAIL. A story with a beginning, middle, and end. I did ok on the first couple, then messed up on the 3rd by not providing enough detail. She had to probe for more detail. This, of course, shot my confidence and the rest just felt like a disaster. The last part of the individual f2f was saying an announcement as if you were addressing the passengers on a plane over the intercom. Mine was announcing a birthday, other people had announcing peanuts & snacks, thank you to military members, etc. There are a lot of different paging scenarios, so you don't know what you are going to get. They do this so they can "hear the graciousness in your voice".
Once all groups were done with each activity, they had us all go into a smaller room, and 2 flight attendants kept us "entertained". Here was my biggest disappointment:
"We ALL read the blogs posted online, we ALL know what people say, PLEASE don't pay any attention, you WILL receive an e-mail or phone call within 7-10 business days to let you know either way..."
THEN...
A guy comes in the room, and plays up this whole act about how they had a copier malfunction, and they needed a few people to stay behind with their passports ready when everyone else was dismissed so they could get new copies of their passports. You all know where this is going...I wanted to say "Congratulations!" to the six or seven names they called to remain behind out of all of us. I also know someone personally who is a flight attendant for Delta. When I texted and said I was not fingerprinted, the instant response I got was "I'm so sorry". IF YOU ARE NOT FINGERPRINTED, DON'T HOLD YOUR BREATH! No matter the excuse they give to hold a few people behind, if you are not fingerprinted the day of, keep looking and save yourself the agonizing wait for disappointment. That's the only thing that drives me a little nuts about the process. Everyone that works there on your way out keeps wishing you good luck, and keep your eyes open for the e-mail, watch for the phone call...it's a little degrading, and fairly fake. We're all adults, we can handle the news...but maybe that's just my preference. No matter what, though, overall I did have a fun day and met a lot of interesting people. One last thing...there were flight attendants there from other airlines, and NONE of them were chosen. Also, there was even someone there who had been a TRAINER for Delta for 15 years that left to be a stay at home mom for a while...and SHE WAS NOT CHOSEN. Another person used to be a flight attendant for Delta, and was NOT chosen. Who knows what they are looking for, but they can afford to be extremely choosy given the amount of applications they receive. I hope this helps!