I applied online. I interviewed at Delta Air Lines (Atlanta, GA) in May 2014
Interview
Applied online with resume. Then recieved an e-mail to take an assessment test which were all behavioral. Then received phone call for phone interview. Then video interview. Then flown to ATL for in person interview. Loved, loved the experience. Everything about being a flight attendent (the good and bad) was explained. Be SURE you are very familiar with the STAR method of interviewing. It seemed to me from who they selected that they are looking for very attractive, younger, think-on-your-feet employees. I also noticed that none of the candidates that were current flight attendents for other carriers were chosen. If you have the chance to get as far as the day in Atalnta be sure to go. It was fun!
Interview questions [1]
Question 1
None were too hard. Life experiences. Surpised I was never asked in the interview why I wanted the job.
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
I applied online. I interviewed at Delta Air Lines (New York, NY)
Interview
I want to come here and say. The virtual ODVI is based on behavioral questions and situations practice your start method is very important easy and hard all at the same time.
Name a time when you held yourself in high standards. Name a time you didn’t follow rules but knew you at to something along those lines. I can’t remember exactly. But practice everyone. Star method best of luck to all. Keep trying don’t give up.
Interview questions [1]
Question 1
Name a time a customer complaint about you although customer is always right.
I applied online. I interviewed at Delta Air Lines
Interview
(odvi)For the ODVI they give you an unlimited amount of time to prepare before hitting record. Not sure if the camera is still capturing you while you are preparing for the question even though you didn’t hit record so be mindful of that
Interview questions [1]
Question 1
Please describe a time a change at work impacted your daily routine. Describe the steps you took to adapt as well as the outcome of those steps.
