I interviewed at Delta Air Lines (Atlanta, GA) in Feb 2014
Interview
Applied online October 2013, got a phone interview January 2014. Scheduled face to face interview for 2 weeks later. The interview lasted 5 hours. You are divided into groups(there are about 100 people at the interview) and each group goes to different stations and you rotate throughout the day. No food is provided, just snacks so please eat something before. Make sure you smile and do not sit down at all the entire day. Make sure your hair, nails, facial hair, clothes, everything is neat and professional. Make sure you talk with everyone! And smile! Interview is with a flight attendant and a member of HR. You will be asked easy questions and asked to make an announcement during your interview(make sure you are professional as if you are a flight attendant). At the end of the day everyone is called into a room and they call about 6 names and ask them to stay after for paperwork, Those are the people that are selected.
Interview questions [1]
Question 1
Nothing too difficult, just the announcement made me nervous.
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?
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