I applied online. The process took 2 weeks. I interviewed at Delta Air Lines in Sep 2014
Interview
I applied about 2 weeks before I got an email stating that they wanted me to do a digital interview. I had 3 business days to complete it. The interview process was 5 questions- you had 10 seconds to think before you had to respond to each question and you had about 2.5 minutes for each answer, although you didn't have to use the entire time. The on- demand video thing made it a little awkard and I was probably more nervous than a face to face or phone interview. I have not heard back yet- I had the interview yesterday
Interview questions [1]
Question 1
They asked when you had to deal with a dishonest coworker, what they did and what was the outcome. I really did not have an answer for this so it threw me off.
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?
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