I applied online. I interviewed at Delta Air Lines in Sep 2014
Interview
I applied online it took a few months but finally received an email for a video interview. Boy was I glad I had did my homework and checked out this website I was asked all the questions previously posted and educated myself on answering in the STAR method. So glad I was prepared.
Interview questions [1]
Question 1
No unexpected questions as I was prepared. They asked to tell a time when I went above and beyond for a customer, a time when I had to react to a situation quickly, a time when I worked with a dishonest coworker.
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?
I applied online. I interviewed at Delta Air Lines (New York, NY)
Interview
I want to come here and say. The virtual ODVI is based on behavioral questions and situations practice your start method is very important easy and hard all at the same time.
Name a time when you held yourself in high standards. Name a time you didn’t follow rules but knew you at to something along those lines. I can’t remember exactly. But practice everyone. Star method best of luck to all. Keep trying don’t give up.
Interview questions [1]
Question 1
Name a time a customer complaint about you although customer is always right.
