Received an email to call, to set up an interview, but there was no number attached to the email! Weird.... Either the company has little recruiting help or rely solely on automating sorting.
Other Customer Service Agent (CSA) Interview Reviews for Delta Air Lines
I applied in-person. I interviewed at Delta Air Lines
Interview
Make sure your excited about the position and you know ur history about Delta. They love when u know there core values and what they stand for. safety is most important and number 1 rule with delta :)
Interview questions [1]
Question 1
Name a time u had to deal with an irate customer and how did u Handle it
I applied in-person. The process took 2 months. I interviewed at Delta Air Lines (Boston, MA) in Jan 2019
Interview
Phone call from they only call from not 888 you go in person and Two ppl interview you. Your finger prints drug test and core on the spot. Bring resume and big smile.
I applied online. The process took 4 weeks. I interviewed at Delta Air Lines (New York, NY) in Oct 2015
Interview
Received an email a few days after applying to complete an online interview within the next 3 days. I was asked four questions. They give you 30 seconds to formulate your answer and then 3 minutes to record it live. if you finish responding early, you can simply proceed to the next question. Also dress as if you would be for a real interview. It says that the interview would take 30 minutes but it was more like 15 minutes. After the interview, they sent me an email letting me know they received my video responses. Now I'm patiently waiting to see if I proceed to the next interview :)