I applied online. The process took 2 weeks. I interviewed at Delta Air Lines in Aug 2015
Interview
I applied Aug, 18 online and was invited to complete the HirVue interview the following day. The interview itself is just like a face to face interview except with the added speaking-to-yourself-on-camera factor. For women, remember to pull your hair back out of your face. Dress appropriately as you would for an interview but only your shoulders and head will show on the video so focus on looking your best around your collar and hair and makeup (for women). The questions tend to be loaded with several questions pertaining a topic like: Tell us of a time you had to work with a difficult co-worker? What did you do? What was the outcome? Practice the questions you find on glassdoor, they really are on point! I think the main task here is to practice and be very prepared to answer these types of questions in STAR format. Don't be nervous, don't fidget a lot, look straight at the camera. I completed my online on Aug. 23 but unfortunately received the TBNT e-mail on Sept. 4. I can look back though and see where I made mistakes. I hope that my experience helps someone else! Its a great company and I will definitely be applying sometime in the future. Also! Take advantage of the practice questions! Just remember they won't be the same as the real questions but they are in the same format!
Interview questions [1]
Question 1
Tell us of a time you went above and beyond what was required of you. What did you do? What was the outcome?
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?