I'm currently in the interview process with Delta Airlines. I first began with the initial online application, and personality assessments. Then I was invited to fill out the official Delta application, which was kind of extensive as it wants you to recount the past ten years of your life, including school, work, and time off in between jobs. Following that I was invited to do the digital interview, all within a week. The questions have been listed on this site several times, so think about it beforehand and bullet point everything you want to get across in that interview utilizing the STAR method. Practice before you officially record as well, because it is kind of an intimidating experience to watch yourself answer the questions when not speaking to anyone. It took about five weeks to hear back about the next step, but once I was notified I was moving on to the next step I was called for my phone screening the same day, and scheduled my face to face interview the following day. I'm heading to Atlanta in a week, so fingers crossed! Personally, I think the process is long, which makes the interview seem difficult, but so far everything asked has been pretty common interview questions.
Interview questions [1]
Question 1
How did you deal with a difficult coworker? Describe a time when a team member wasn't doing their job. When was a time you went above and beyond at work? Describe a time you took initiative. Describe a time a coworker broke the rules. How did you respond?
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?