I applied online. I interviewed at Delta Air Lines (Panama City Beach, FL) in Dec 2015
Interview
Interview process was about the same as everyone on here is posting. If you read all questions on here you should have no problem. It took several months to hear back from them after applying so don't get discouraged. But after reading lots of comments on this site I see a lot of people are still waiting to hear back from them. Someone had said that training classes were already booked through March of this year so that might be why they aren't in such a hurry to get through the applicants that have applied. I'm not sure.
Interview questions [1]
Question 1
1) Tell me about a time you had to work with someone with a difficult personality, how did you handle it and what were the results?
2) Tell me about a time you made a choice to go above and beyond for a customer
3) Tell me about a time you demonstrated initiative
4) Tell me about a time you saw an employee doing something wrong
5) Tell us about a time you worked on a team with someone who did not put in their share of the work, what was the situation, what was the action you took and what was the result?
I am currently in the interview process for the FA position and have reached the ODV part of it. Most of the questions are expierenced based, so I would recommend just thinking of the times you have exceeded the customer service baseline before hand.
Interview questions [1]
Question 1
Name a time you had to deal with an upset customer?
It’s challenging, but rewarding, remember to answer in star format, and just enjoy the process, think about your why and smile! No matter if you have received a TBNT- don’t let that stop you from your dream…Keep climbing!
Interview questions [1]
Question 1
Tell me of a time you had to deal with a difficult customer
(Tip -remember your work ethic and history)
and why you want to become a Delta Flight Attendant.
I completed my assessment last week, and within the same day of completion, I received a email for the on demand virtual interview. I have the on remand virtual interview to complete. Any tips? What questions did they ask?