EOS Group Interview Questions | Glassdoor

EOS Group Interview Questions

Updated May 13, 2017
12 Interview Reviews

Experience

Experience
41%
33%
25%

Getting an Interview

Getting an Interview
63%
27%
9%

Difficulty

1.7
Average

Difficulty

Hard
Average
Easy

Candidate Interview Reviews

Filter

Sort: PopularDateDifficulty

Filter

Sort: PopularDateDifficulty
  1.  

    Debt Collector Interview

    Anonymous Employee in Norwell, MA
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took a week. I interviewed at EOS Group (Norwell, MA).

    Interview

    Pretty easy interview. They told me more about them they what they wanted to know about me. Told me there was a lot of room for advancement. Explained they have offices all over the world.

    Interview Questions

    • If I like working with people? Did I have any experience as a collector? Could I work evenings and weekends?   1 Answer

  2.  

    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. The process took 3 days. I interviewed at EOS Group in August 2013.

    Interview

    With HR they ask random questions about how u will handle certain situations. They talked mostly about the position and what u will be doing. They don't really explain how difficult some people can be and its a shock when u get a rude person swearing for no reason

    Interview Questions

    • have you ever dealt with a difficult client? How did u handle it?   Answer Question
  3.  

    Collector Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience

    Application

    I applied through an employee referral. The process took 2 days. I interviewed at EOS Group.

    Interview

    There is barely an interview for a collector position. They will hire anyone who applies for a job. You do not have to bother wearing a suit or nice clothes. As long as you arrive to the interview close to on time, clothed, and don't smell too offensive the position is yours.

    Interview Questions

    • I don't remember the questions, but your basic boilerplate questions. What did you do in this or that situation. How did you deal with an unhappy customer.   Answer Question

  4.  

    Loan Recovery Specialist Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. I interviewed at EOS Group (New York, NY) in April 2013.

    Interview

    Phone interview, followed by a simple face to face interview with HR. Fairly in-depth background check, takes about 2 hours with an investigator in order to get DOE clearance. Check your credit before applying. If you're a credit disaster, don't bother.

    Interview Questions

    • Are you competitive, have you ever worked in a call center/customer service, do you have any federally defaulted student loans?   Answer Question

    Negotiation

    No negotiation.


  5.  

    Collections Specialist Interview

    Anonymous Employee in Rochester, NY
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at EOS Group (Rochester, NY) in February 2013.

    Interview

    Basic interview with all of the normal questions. Focused too heavily on the "what would you do in XXX situation" or "Do you really have what it takes? How can you guarantee it." After interview received followup call and then got the job.

    Interview Questions


  6.  

    Collector Interview

    Anonymous Employee in Norwell, MA
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. I interviewed at EOS Group (Norwell, MA) in February 2012.

    Interview

    Quick & dirty. They need warm bodies on the phone. I interviewed on a Friday, I think. I was asked to get a drug test on Saturday, and to show up on Monday morning. My continued employment was dependent upon the drug test not coming back positive mid-week.

    Interview Questions

    • Q: What was one thing that they asked you?
      Had I ever collected previously?   1 Answer

  7.  

    Collector Interview

    Anonymous Employee in Denver, CO
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    The process took 2 days. I interviewed at EOS Group (Denver, CO) in May 2011.

    Interview

    First I had a phone interview.
    Next I had a in person interview and a follow up interview which they decided to do that day as well. Generally some pointers are dress professionally, be respectful, ask good questions, and come ready with examples of past successes in the business. Enthusiasm is good, cockiness is very bad. These are all things my interviewer mentioned to me while in training after I had already passed the interview.
    The final step was passing a background check which took a couple weeks.

    Interview Questions

  8.  

    Department of Ed Collector Interview

    Anonymous Employee in Norwell, MA
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 1 day. I interviewed at EOS Group (Norwell, MA) in February 2010.

    Interview

    Quick and easy

    Interview Questions

    Negotiation

    No negotiation, flat out


  9.  

    Business Support Officer Interview

    Anonymous Employee in Warrington, North West England, England (UK)
    Accepted Offer
    Negative Experience
    Easy Interview

    Application

    I applied in-person. The process took 1 day. I interviewed at EOS Group (Warrington, North West England, England (UK)) in November 2014.

    Interview

    The interview was very unprofessional, the questions were very simplistic and did not apply to the job role. The interviewer displayed little in the way of listening skills. The experience was one expected from a non reputable company.

    Interview Questions

    • How you would sell an idea.   1 Answer

  10.  

    Call Agent Interview

    Anonymous Employee in Belgrade (Serbia)
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 4+ weeks. I interviewed at EOS Group (Belgrade (Serbia)) in May 2013.

    Interview

    I was called to come in the office, I had some intro talk, they informed me on what is that what company is dealing with. After that if you pass that, you are being invited for a second round. That is 5 days education on what are they doing, how should you act, exact position, management procedures.. etc.
    It is a group class.

    After that they evaluate all of that and decide who is accepted and who's not..

    If you are, they are calling you after at the first moment they have place for you.
    I waited a couple of days..

    Interview Questions

    • Do you have problem to ask someone when will he give you a money?   1 Answer

Don't Miss Out On a Job You Love
Upload a resume to easily apply to jobs from anywhere. It's simple to set up.