EOS Group Reviews | Glassdoor

EOS Group Reviews

Updated December 7, 2017
87 reviews

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2.2
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Paul E. Leary, Jr.
32 Ratings

87 Employee Reviews

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Pros
  • Nice location, friendly co-workers however most are looking for other employment (in 2 reviews)

  • Great hours (Mostly 8 to 5) with an occasional Saturday for four hours (in 2 reviews)

Cons
  • Super high pressure and vague bonus structure made it hard to know when you were actually going to get compensated (in 7 reviews)

  • No autonomy or trust from upper management (in 6 reviews)

More Pros and Cons

  1. "Collection"

    StarStarStarStarStar
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at EOS Group full-time

    Pros

    you work at your own pace

    Cons

    the bonus structure is not fair

    Advice to Management

    Find a way that incoming calls go to all collectors not just a selective few.... To be a true collector you get an outbound debtor to pay but the management always praises the inbound money


  2. Helpful (1)

    "collections"

    StarStarStarStarStar
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at EOS Group (Less than a year)

    Pros

    opportunity to make good money

    Cons

    not the greatest management

  3. Helpful (2)

    "Management"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Middle Management in San Francisco, CA
    Current Employee - Middle Management in San Francisco, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at EOS Group full-time (More than 8 years)

    Pros

    Somewhat known company today in Healthcare

    Cons

    Leadership stinks! Very much not intouch with what is going on. Not the healthcare company it was once before when the bought from CSB.

    Advice to Management

    Get back to basics! Talk to your teams. Time for new leadership. CEO has really no clue.


  4. Helpful (1)

    "Account Representative-Student Loans"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Account Representative in Rochester, NY
    Former Employee - Account Representative in Rochester, NY
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at EOS Group full-time (More than a year)

    Pros

    Location to where I live was good

    Cons

    Office is like a cult. Very poor upper management. Consistently lie about what is going on with company. CSR's setting up bogus rehab programs for students they have never spoken to just so they could get a bonus check. Place run like a zoo. worked for this company for almost 16 months. Know they had a huge layoff at corporate. Get the feeling the company is going belly-up. They keep changing their name for some reason.

    Advice to Management

    Maybe if you come out of your closed door meetings and spend some time training and see what some of your so called "superstars" are really doing behind your backs you would realize you are just out of touch.


  5. Helpful (1)

    "A company that has the capability to be great but falls short"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Rochester, NY
    Former Employee - Anonymous Employee in Rochester, NY
    Doesn't Recommend

    I worked at EOS Group full-time (More than a year)

    Pros

    The company provide support to its employees and encourages success.

    Cons

    Lacks the full knowledge of knowing how to properly bring new employees through the training program with little or no experience. The tools are given to you but you expected to hit seasoned professionals goals the first month.

    Advice to Management

    Improve your training by providing more on the job experience than focusing on classroom training. There are three types of learners in the world and classroom only captures two styles.


  6. "Good Entry Level Positions"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at EOS Group full-time

    Pros

    Work hard, do the right thing, get rewarded

    Cons

    None that I can think of

    Advice to Management

    None


  7. "Such Potenial"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at EOS Group full-time

    Pros

    Location
    Different fields to work in

    Cons

    How they treat their employees
    Little or no promotion upward
    High turn over of employees

    Advice to Management

    Have more opportunity for promotion
    Pay better
    Treat your employees with respect

  8. "Director of Business Development"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales in Rochester, NY
    Former Employee - Sales in Rochester, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at EOS Group full-time (More than 5 years)

    Pros

    Financially solid company backed by large privately held company in Germany

    Cons

    Average pay for Sales Development with average commission structure. Good company to work for

    Advice to Management

    Review current commission plan with executive staff from all departments including sales and operations


  9. "Good Job, Terrible Environment"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Collections Specialist in Rochester, NY
    Former Employee - Collections Specialist in Rochester, NY
    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

    I worked at EOS Group full-time (More than a year)

    Pros

    Management treated me well (I performed well so that helped). Coworkers were nice enough. Bonuses (when you got them) were great.

    Cons

    Toxic work environment. Super high pressure and vague bonus structure made it hard to know when you were actually going to get compensated.

    Advice to Management

    Make the bonus structure clearer!


  10. "Collections Rep"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Denver, CO
    Former Employee - Anonymous Employee in Denver, CO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at EOS Group full-time (More than a year)

    Pros

    Bonus money is a pro

    Cons

    Management is lacking overall in dealing with employees

    Advice to Management

    Management needs to pay attention more to the people that actually do the work for them


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