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      Senior Manager - Performance Improvement Interview

      Oct 14, 2009
      Anonymous Interview Candidate
      Chicago, IL
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 3+ months. I interviewed at EY (Chicago, IL) in Mar 2009

      Interview

      Interview process consisted of three phases: 1 ) HR Recruiter phone screen 2) Client service partner/ SM phone screen 3) 3 back to back in person interviews 1) HR Recruiter phone screen focused on a resume review to identify the type of work I had done in the past. Objective appeared to be to track candidate to right level (i.e., Manager or Senior Manager) and practice area with Performance Improvment (Supply Chain, Customer Relationship Management, Financial Performance Management, People and Change, IT Advisory). Questions were not technical in nature nor behaviorial (i.e., tell me about a time when...). They were simply asking to describe types of projects completed, number of staff supervised, length of project and result. There was a significant emphasis on counseling relationships with junior staff and managment of performance review process as well as demonstrated sales/ business development skills. Questions included stock Why leaving current job and why interested in EY. 2) Phone screen with client service addressed technical skills. Interviewer asked same open ended questions about background the asked for examples of specific project activities and outcomes, describe how I managed/ led staff, how I managed/ led quality assurance activities. 3) in-person interviews were 3 45 minute interviews. A) discussion of background, types of projects B) more detailed technical assessment like #2 above C) "fit" interview where interviewer facilitated a discussion like you would have with a new co-worker where are you from? what's your background? very focused on culture. Interview asked questions about type of work environment you thrive in, what your career goals are but in a soft somewhat oblique way. Described EY culture (highly collaborative, consensus driven) and asked how I would fit into that culture and why. Big take-aways: no case study, no quantification/ market sizing questions. No particularly technical question about perspective on consulting market or specific industry. Questions were repetitive across 5 interviews.

      Interview questions [2]

      Question 1

      In what type of environment do you work best?
      1 Answer

      Question 2

      Describe your approach to managing staff.
      1 Answer
      12

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