Edward Jones Service Specialist Interview Questions | Glassdoor
Average interview
Application
I interviewed at Edward Jones
Interview
The interview was a comfortable setting. I didn’t feel anxious because the interviewer was very nice and her energy was welcoming. I was only asked 3 major questions and then she went over the company and expectations.
It is a long process with many interviews via zoom. They are thorough and want to make sure you are placed where they need you most. You should study to make sure you answer the questions to show you have good judgment and common sense.
Interview questions [1]
Question 1
Tell me about a time you had to calm down a client or lend order to a situation
I applied through a staffing agency. I interviewed at Edward Jones
Interview
Edward Jones follows the STAR method for interviewing. This style of interviewing is a structured manner of responding to behavioral based interview questions by discussing the specific situation, task, action, and result of the situation you are describing.
Interview questions [1]
Question 1
Tell me about an example of an experience where your understanding of a client’s needs actually exceeded their needs? How did you exceed the client’s needs and what was the result?