I applied through college or university. The process took 4 weeks. I interviewed at Fidelity Investments (Denver, CO) in Apr 2015
Interview
Thorough. The interview process is more intimidating than other companies. I believe that they want to make you feel uncomfortable by making the interview feel more like an interrogation. You WILL walk away from this interview with a feeling of discomfort unless you are incredibly prepared. This is completely intentional. They want to gauge your reaction when you are uncomfortable. Communication skills are key, as this job is all about client interaction. The phone interview will be the most important part of the process. Prepare well. The questions asked will refer more to your flaws than your strengths.
Interview questions [1]
Question 1
What is one time that you have received criticism by a manager and how did you respond to that criticism?
I applied through an employee referral. The process took 3 weeks. I interviewed at Fidelity Investments (Boston, MA) in Nov 2025
Interview
Brief 13 minute phone call (interviewer showed up late). Interview was very rushed and unprofessional, interviewer cut me off multiple times and did not give me an opportunity to ask him any questions. Keep in mind I was recommended to him by a branch manager. Very disappointed by this first interview round! Besides the interviews extreme haste, the interview went well. Use STAR method and you'll be ok.
The interview at Fidelity usually follows a structured format that focuses on behavioral questions, your interest in finance, customer service skills, ability to work in a team environment, and your alignment with Fidelity's core values such as integrity, continuous improvement, and putting clients first. Interviewers are also looking for signs of coachability, adaptability in a fast-paced environment, and a genuine desire to build a long-term career within the firm, you will also be asked about your willingness to pursue industry licenses and your approach to learning complex financial concepts.
Interview questions [1]
Question 1
Tell me about a time you had to solve a problem with little guidance.
Describe a situation when you had to learn something quickly to perform a task.
Basic behavioral interview in a laid back setting. None of the questions were difficult and it was mostly conversational. Very few finance related questions and more about your ability to be a good communicator.
Interview questions [1]
Question 1
Do you enjoy talking on the phone for 6 hours a day?